Mexim supplies products exclusively to approved retailers, wholesalers, and food businesses. To purchase from us, you must operate a registered business and complete our New Customer Registration process.

No. Mexim operates as a wholesale importer and distributor. All products are supplied in bulk quantities for resale or commercial use.

You can apply by completing our Wholesale Customer Registration Form available on our website. Once submitted, our sales team will review your application and contact you with the next steps.

We supply a wide range of ethnic food products, with a strong focus on Bangladeshi essentials, including spices, rice, pulses, oils and ghee, sauces and pickles, instant foods, snacks, bread, frozen foods, frozen fruits, frozen vegetables, and frozen fish.

Minimum order quantities vary by product category and delivery location. Please contact our sales team for details specific to your business.

Yes. Mexim has a wide distribution network and delivers to retailers across Australia, subject to location and order size.

We accept bank transfer, cash on delivery (where applicable), and approved credit terms. Credit facilities are subject to assessment and approval.

Retailers may place orders weekly, fortnightly, monthly, or as required, depending on product availability and delivery schedules.

We work closely with our suppliers to maintain consistent stock levels. However, availability may vary due to seasonal demand, shipping schedules, or market conditions.

Most of our products are halal certified. Certification details are available upon request or displayed on relevant product packaging.

Yes. Mexim maintains strict quality control and food safety practices, including HACCP-aligned handling procedures and compliance with Australian food regulations.

Frozen products should be transferred immediately to appropriate freezer storage upon delivery. Products must not be left at room temperature, as this may compromise quality and food safety.

All frozen products should be stored at –18°C or below to maintain quality, freshness, and safety.

If any frozen product arrives partially thawed or damaged, do not sell the product. Please contact Mexim immediately with details and photos so we can assess and advise on next steps.

Yes. Processed frozen foods should remain frozen until ready for sale or preparation. Always follow storage instructions on the packaging and comply with local food safety regulations.

For any enquiries related to orders, deliveries, or product handling, please contact our sales team at sales@meximaustralia.com.au or call (03) 8752 2806.